Returns
For items not in stock, such as deposits, these may be cancelled at any time for a full refund. If there are three, or more, successive cancellations in a row, an administive charge of $50 will duducted from the deposit.
Purchases may be returned within 14 days of delivery. In order to receive a refund, you must contact us at info@ewheels.com to receive an RMA (Return Merchandise Authorization) number. The eWheel must be unopened, returned in its original packaging and condition. A refund will be processed within 2 business days of receiving the returned Wheel. The Buyer must pay the shipping & handling costs for both the outbound & return shipment. We do not accept returns on used products & there may be a 10% restocking fee on returned items, depending on the situtation.
Purchases may be returned within 14 days of delivery. In order to receive a refund, you must contact us at info@ewheels.com to receive an RMA (Return Merchandise Authorization) number. The eWheel must be unopened, returned in its original packaging and condition. A refund will be processed within 2 business days of receiving the returned Wheel. The Buyer must pay the shipping & handling costs for both the outbound & return shipment. We do not accept returns on used products & there may be a 10% restocking fee on returned items, depending on the situtation.