Terms & Conditions

eWheels LLC Terms and Conditions

1. Acceptance of Terms

By purchasing or using products from eWheels LLC ("we," "us," or "our"), you ("Customer," "you," or "your") agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

2. Jurisdiction

These Terms and Conditions are governed by the laws of the State of Arizona, without regard to its conflict of law principles.

3. Acknowledgment of Device Failure Risk

You acknowledge and understand that electric unicycles are complex mechanical and electrical devices that may fail or malfunction at any time. Such failures can occur due to manufacturing defects, design flaws, improper maintenance, or unforeseen circumstances. Device failure may result in loss of control, accidents, serious injuries, or death.

4. Assumption of Risk

By purchasing and using our products, you voluntarily assume all risks associated with potential device failure. You agree that eWheels LLC is not responsible for any accidents, injuries, or damages resulting from device malfunction or failure.

5. User Responsibility

  • Inspection Before Use: You are responsible for inspecting the electric unicycle before each use to ensure it is in safe operating condition.
  • Proper Maintenance: You agree to perform regular maintenance as recommended in the user manual to minimize the risk of device failure.
  • Compliance with Laws: You agree to use the electric unicycle in accordance with all local, state, and federal laws and regulations.
  • Safety Measures: You are responsible for wearing appropriate safety gear, including helmets and protective clothing.
  • Water Exposure: While our products are designed with water protection in mind, they are not intended to be ridden in heavy precipitation or standing water above 2 inches high.

6. Warranty Policy

  • Warranty Coverage: The warranty covers the product for one (1) year from the date of purchase and includes the battery pack.
  • Normal Use Limitation: This warranty is limited to what is defined as "normal use" of the product. Activities or uses that would void the warranty include:
    • Exceeding the weight and/or speed limits (refer to individual model specifications as weight and speed limits differ).
    • Impacts resulting from collision, dropping, or improper use.
  • Dead-on-Arrival Products:
    • For domestic purchases (within the United States), we will cover the shipping costs for returning a dead-on-arrival product to us.
  • Other Warranty Repairs:
    • For warranty-related repairs, the Customer is responsible for covering the shipping charges to and from our repair center in Tucson, Arizona.
    • For International Customers, due to high shipping costs for warranty-related spare parts, you may need to cover these costs.
  • Consumables: Consumables such as tires and inner tubes are outside the scope of the warranty.
  • Repair and Replacement: eWheels LLC stocks a wide variety of parts such as tires and inner tubes, batteries, control boards, chargers, and other components in the U.S. We can repair or replace faulty parts that fall outside of the warranty at an additional charge.

7. Limitation of Liability

To the maximum extent permitted by law, eWheels LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products, including but not limited to damages resulting from device failure.

8. Warranty Disclaimer

Our products are sold "as is" without any express or implied warranties, except as expressly stated in our Warranty Policy. eWheels LLC disclaims any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Reporting Defects

If you experience any issues or notice any defects with your electric unicycle, you must cease use immediately and contact eWheels LLC for assistance. Continuing to use a malfunctioning device increases the risk of injury or damage.

10. Indemnification

You agree to indemnify and hold harmless eWheels LLC, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the product, including incidents resulting from device failure.

11. Severability

If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will remain in full force and effect.

12. Changes to Terms

eWheels LLC reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to our website.

13. Record Keeping

eWheels LLC will maintain records of customer agreements to these Terms and Conditions for legal compliance.